Shipping policy
Last updated: October 24, 2026
1. Shipping Area and Cost
schurgoode ships to U.S. addresses only. Standard shipping is free for all orders within the United States. International delivery is not available at this time.
2. Order Processing
Once an order is confirmed and payment is complete, please allow 1–2 business days for processing and dispatch.
Business days are Monday through Friday, excluding U.S. federal holidays. This processing period is in addition to the carrier’s delivery time.
3. Estimated Delivery Time
Carrier transit generally takes 5–10 business days after dispatch. We estimate that most orders will arrive within 6–12 business days of order confirmation, including processing.
These timeframes are estimates, not guarantees. Delays may occur due to carrier issues, severe weather, holidays, or other unforeseen circumstances. If a substantial delay affects your shipment, we will share the information available and any resolution options required by applicable law.
4. Dispatch Location
Orders are dispatched from:
schurgoode
159 Pennsylvania Ave
Bridgeville, PA 15017
United States
5. Shipment Updates
We’ll send shipping updates to the email address entered at checkout. When tracking is available, the update will include the tracking details. It may take some time for the carrier to register the first scan.
6. Delivery Information and Problems
Please review your shipping address carefully before placing an order. If you spot an error, email us as soon as possible at hello@schurgoode.com. We’ll check whether the address can be updated before the order is dispatched.
If a shipment seems lost, arrives damaged, or is marked delivered but you can’t find it, contact us at hello@schurgoode.com with your order number. We’ll look into the matter with the carrier and determine an appropriate resolution based on the circumstances and applicable law. A carrier’s “delivered” status does not, by itself, end our review of your report.
7. Returns
You may request a return for eligible items within 30 calendar days of receiving your order. We pay the return shipping cost. Contact us before sending anything back so we can provide the return instructions and arrange shipping at our expense.
For the return procedure and refund timing, please see our Return and Refund Policy.
8. Contact
This website is operated by schurgoode.
159 Pennsylvania Ave
Bridgeville, PA 15017
United States
Email: hello@schurgoode.com
Website: https://schurgoode.com