Privacy policy

Last updated: October 24, 2026

1. About This Policy

This policy describes how schurgoode handles personal information when you browse our store, make a purchase, or get in touch with us.

For privacy questions or requests, email hello@schurgoode.com.

2. Information We Handle

The information we receive depends on how you use the store. It may include:

  • Contact and shipping details, such as your name, email address, phone number, and billing or delivery address.
  • Order and payment records, including items purchased, order amounts, payment status, delivery information, and return or refund records. Payment providers handle the payment credentials required to process transactions.
  • Information you choose to send us, such as customer service messages, return inquiries, account form details, or optional subscription information.
  • Technical and store activity data, which may include your IP address, browser and device details, pages visited, cart activity, cookie identifiers, and privacy settings.

We may receive this information from you, through your activity on the store, or from providers that help us process payments, prevent fraud, fulfill orders, or provide customer support.

3. How We Use Personal Information

We may use personal information to:

  • Take and process orders and payments, ship products, and manage returns and refunds.
  • Send purchase-related messages and respond to support requests.
  • Run, maintain, and improve the store.
  • Identify and address fraud or security concerns.
  • Comply with applicable laws and accounting or recordkeeping requirements.

If you sign up for promotional emails, we’ll use your contact details to send them. You can unsubscribe using the link or instructions in a promotional message, or by contacting hello@schurgoode.com. You may still receive messages needed to handle your orders or requests.

4. When We Share Information

To operate the store, we may share information with Shopify, payment processors, shipping carriers, and other service providers that assist with store operations, order fulfillment, security, or customer service.

We may also disclose information when the law requires it, in response to lawful requests, to protect legal rights, with your instruction or consent, or as part of a business transaction with appropriate safeguards.

5. Shopify and Processing Locations

Shopify hosts our store and processes personal information needed to provide commerce, payment, security, and related services when you browse or purchase from us.

Shopify and our other service providers may process information in the United States or other countries. Their own privacy notices describe how they handle information independently.

6. Cookies and Similar Tools

Cookies and similar technologies support store functions such as keeping your cart and session active, remembering preferences, and protecting checkout. Tools provided through the store platform may also supply information about store performance and usage.

You can adjust cookie settings in your browser and through any privacy controls available on our store. Disabling some cookies may affect how the store works. If optional cookie settings are offered, you can use the store’s privacy controls to change them.

For questions about cookies or your privacy settings, contact hello@schurgoode.com.

7. Retention and Security

We keep personal information for the time needed to carry out the purposes described here. The period may depend on our relationship with you, order and refund administration, legal recordkeeping requirements, fraud prevention, and the handling of disputes.

We use reasonable measures to protect personal information. However, no online transmission or storage method can be guaranteed fully secure. Please do not send us complete payment card numbers or account passwords by email.

8. Your Choices and Privacy Rights

Depending on your location and the laws that apply, you may be entitled to access, receive a copy of, correct, or request deletion of your personal information. You may also be able to opt out of certain types of processing, such as targeted advertising or a qualifying sale or sharing of personal information. Exceptions may apply.

To make a privacy request—or to appeal a decision if applicable law gives you that right—email hello@schurgoode.com. We may ask for information reasonably needed to confirm your identity or an authorized agent’s authority.

We’ll respond within the time required by applicable law and won’t unlawfully discriminate against you for exercising your privacy rights. Where applicable, you may also contact the relevant privacy regulator.

9. Children’s Information

If you believe a child under 13 has sent us personal information, please contact hello@schurgoode.com. We’ll review the situation and take any action required by applicable law, including deletion when required.

10. Updates and Contact

We may revise this policy as our practices or legal requirements change. Any revised version will show an updated date. If required, we’ll provide additional notice or obtain consent before a material change takes effect.

schurgoode
159 Pennsylvania Ave
Bridgeville, PA 15017
United States

Email: hello@schurgoode.com
Website: https://schurgoode.com